About Vicky

I was born in Nelson and have lived here all my life. Family and community are both very important to me. I’m semi-retired, but I love to think and keep busy, and I’m very interested in the cultural sector. You’d call me a cultural enthusiast.

I’m well-read and knowledgeable about my local museum and area, although I don’t have a university degree. I’ve been trying to teach myself to use the internet – but it takes a lot of patience and my connection isn’t very good. I’ve got poor vision so sometimes I struggle to read websites.
I love to be involved in my community and to share what I know with others. Te Papa’s resources are really helpful for this.

Attributes

  • Longer attention span
  • Pull content
  • Re-use
  • Share knowledge
  • Time poor
  • Value me

My needs

I need:

  • Professionally relevant, accurate, up-to-date and authoritative resources and information
  • Information that’s easy to find
  • Interesting information that’s clear, accessible and easy to digest
  • To understand how I can use and re-use the information

My pain points

  • I find it difficult to get professional information for my small district museum
  • I’m frustrated by having terrible internet and no money at my museum
  • Not getting help when I need it ruins my day
  • I find it difficult with the general lack of resources appropriate for me
  • I’m frustrated by lack of access to a community and relevant resources – I feel disconnected
  • I’m frustrated when I can’t read a website – for example if their text is too small

Website must haves

If I use the Te Papa website it’s got to:

  • help me find resources and information – a good search is important!
  • show related content so I can find out more
  • help me contact experts and a museum community
  • provide remote access and remote learning opportunities
  • have information that I can re-use
  • have practical information on the topic I want – or point me to a place that does
  • have easy to understand information
  • tell me what I can and can’t do with the information I find

I want you to

  • inform me
  • guide me
  • help me
  • educate me
  • value me